Fresno Networks Unity IT experts are among the first to witness how businesses in Central California have started to do away with conventional telephones in favor of voice over internet protocol or VOIP in the last few years.
The massive switch to VoIP has been more evident among small and medium enterprises or SMEs not only in Central California but across the country, as well. This phenomenon can be attributed to the flexibility and readiness of SMEs in adapting to newer technologies. It comes as no surprise why most startups with a sound IT infrastructure also have taken advantage of the potential of VoIP, incorporating it into their business processes.
So What is VoIP?
Voice over internet protocol, as the name suggests, relays audio transmissions via high speed internet optic cables instead of regular phone lines. Audio travels within the same network as data traffic, which means that you can easily incorporate VoIP into your business or organizational operations if you have an existing IT infrastructure. Forward-thinking startups and SMEs have incorporated VoIP for the many advantages it offers, most of which allow them to remain competitive against larger business entities and stay abreast or even move ahead of their competition.
The following shows the main advantages of VoIP.
- No Long Distance Charges
Since VoIP calls relays voice and other audio via high-speed internet cable systems, traditional phones become redundant. With VoIP, businesses and organizations no longer have to pay costly long-distance calls as the relaying system for audio and voice are integrated within their IT network. Although setting up an IT infrastructure to integrate VoIP does entail an upfront expense, the cost can be quickly earned back via the savings for local and international calls.
- Multitasking Features
A VoIP system can also be configured to function simultaneously alongside other software programs such as emailing and messaging apps. This means that you can do multiple tasks even while you are talking to someone on the phone. VoIP also makes it easier for you to conduct video conference calls with personnel who are off-site and even with partners or clients in other countries. Managed services providers also offer very useful apps to go with their VoIP services, such as those that will enable you to sync and access your other devices.
- Telecommuters and Virtual Employees
Another advantage of a VoIP system is that it allows businesses to hire off-site employees for tasks that can be done remotely. This capability allows SMEs to tap into and benefit from talent who may be located thousands of miles away. Having personnel work from the comfort of their own home and using their own computers eliminates the need to set up on-site work consoles for them. VoIP allow employees, supervisors and managers to collaborate effortlessly from various locations and possibly from different time zones.
- Extra Perks
Integrating VoIP within an existing IT infrastructure paves the way for extra features that are convenient and useful. Some of these features include the ability to email voice messages, voice recording, conducting virtual conferences and collaborating on a single project simultaneously in real time.
- Easy Installation
Once the VoIP system has been integrated to the IT framework, installing and using it is easy. Unlike traditional phone lines that require separate cables, VoIP relies on software that are easy to use and intuitive. Troubleshooting is often done via tools that come with the software, which makes this task easy, as well.
Voice over internet protocol has many other advantages with most of it being specific to an organization’s IT processes. You can consult an established IT service provider in your area to see how you can maximize the potential of VoIP for your business.